This month we are celebrating Commercial Director, Gemma Smith’s nine years at Hallam Medical.

Let’s get to know Gemma more…

Gemma is the Commercial Director at Hallam Medical. Bringing two decades of recruitment experience, she has built a successful career specialising in healthcare staffing, business development and strategic client partnerships.

After graduating with a BA in Philosophy in 2005, Gemma began her recruitment career in 2006. She joined Hallam Medical in 2017 as a Senior Recruitment Consultant and has since progressed through a series of leadership positions, including Managing Consultant, Sales Manager, and Head of Business Development, before being appointed Commercial Director in November 2025.

In her current role, Gemma leads the company’s commercial strategy and works closely with NHS and independent healthcare organisations across England. She is responsible for developing long-term client partnerships and supporting Primary Care, Urgent Care, Community Health, and NHS 111 services with innovative workforce solutions. Her collaborative approach and deep understanding of healthcare workforce challenges have helped organisations improve service delivery while maintaining high standards of patient care.

Driving innovation and partnership

Gemma has played a key role in expanding Hallam Medical’s client portfolio and has also been pivotal in the development and launch of Hallam Medical’s Digital Healthcare division, demonstrating her commitment to innovation and the evolving needs of the healthcare sector. She is recognised for building trusted relationships with clients and delivering tailored staffing strategies that support sustainable healthcare services.

A passionate advocate for workforce innovation, Gemma regularly shares insights on topics including advanced clinical practice, flexible workforce models and collaborative partnerships within the NHS. Her leadership combines commercial expertise with a genuine commitment to improving healthcare delivery through effective workforce planning and strategic recruitment.

Gemma said:

My nine years at Hallam Medical have been incredibly rewarding, both professionally and personally. I joined the business with a passion for healthcare recruitment and the ambition to make a meaningful difference and throughout my career I’ve been supported to grow, develop, and take on new challenges.

One of the things I’m most proud of is being part of an organisation that is committed to supporting the wider healthcare community, not just through workforce solutions, but through meaningful partnerships. Hallam Medicals collaborations with the Urgent Health UK (UHUK), The Association of Advanced Practice Educators (AAPE), and the Queen’s Institute of Community Nursing (QICN) reflect our commitment to raising standards, sharing best practice and supporting the ongoing development of healthcare professionals across the UK. These partnerships demonstrate that we’re invested in the future of healthcare, not just the recruitment of today’s workforce.*

As I’ve progressed into leadership, I’ve had the privilege of helping shape our commercial strategy, strengthen relationships with healthcare organisations, and support innovative workforce solutions that help our clients deliver safe, effective patient care. Seeing the positive impact our work has on both clinicians and the services they support continues to inspire me every day.

Looking back over the past nine years, I’m incredibly proud of everything we’ve achieved together. Hallam Medical has given me opportunities to develop both professionally and personally, surrounded by passionate colleagues who genuinely care about making a difference. I’m excited to continue building on that success and supporting the evolving needs of healthcare for many years to come.

Congratulations, Gemma, on your nine years at Hallam Medical.

Thank you for your dedication, leadership and commitment to supporting our clients, clinicians and colleagues. Your passion for innovation and improving healthcare workforce solutions has made a lasting impact, and we look forward to celebrating many more milestones with you in the years ahead.