Our Senior Leadership Team

Senior Leadership Team

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Deborah McCain

Chief Executive Officer and Chair
Deborah qualified as a Nurse in 1991 and has worked throughout a number of clinical settings before moving into management roles across Health and Social care. Recognising the need for experienced solutions to overcome the challenges in workforce management, Deborah joined the Healthcare Recruitment sector 25 years ago and has been responsible for working with providers to deliver safe and competent workforce solutions globally. Deborah joined Hallam Medical in 2013 to focus on the UK’s challenges within Urgent Care, Primary Care and Community Services. Deborah worked with providers nationally to deliver effective solutions to their staffing challenges.

Alex Munro

Founder and Clinical Director
Alex Munro is a Registered Nurse with a background as an Advanced Practitioner within Urgent Care services, including A&E, Walk-In Centres, and the Ambulance Service. In 2007 Alex founded Hallam Medical to be the only agency that truly understood Advanced Practitioners and how they can support the evolving role of Urgent Care within NHS healthcare. In addition to working as an Advanced Practitioner, Alex has previously been a director of an Admission Avoidance healthcare provider and is Clinical Director of Hallam Medical providing support for the Hallam clinicians, including complaints, education and development and any revalidation needs. Alex was also invited to participate in the 2023 NMC/Nuffield Trust report on The Regulation of Advanced Practice.  

Charlotte Heaton

Director of People and Organisation
Charlotte Heaton moved to Sheffield to study Economics and Management at the University of Sheffield. Having a real passion for the development and progression of people, Charlotte started her career in HR and Recruitment after graduating in 2009. Beginning her Hallam Medical career as a Recruitment Consultant in July 2013, Charlotte has climbed through the ranks of Hallam Medical, managing multiple teams across the Sales and Operations departments. As Director of People and Organisation, it is Charlotte’s passion to ensure we have the best talent working at Hallam Medical, ensuring our service to both our clients and candidates is second to none.

Chris Whawell

Chief Operating Officer
Chris Whawell is a recruitment professional with over 20 years’ experience in the temporary health and social care arena. As our Chief Operating Officer, Chris is responsible for shaping the company’s operational structure in terms of compliance, contractual obligations, regulation requirements and legislative changes. With a passion for raising the standards provided to all candidates and clients, Chris is able to identify and evaluate wider issues that may directly or indirectly influence the way that Hallam Medical operates. Chris is also the company’s lead with public sector frameworks and client agreements, including the implementation of internal changes derived out of the contractual obligations specified within the agreements.

Neil Heaton

Commercial Director
Neil began his recruitment career at Hallam Medical in 2010, specialising in Primary and Urgent Care. Neil Heaton has a wealth of experience in delivering high quality and effective services to his Clients and Clinicians. As Commercial Director, Neil is at the forefront of the business; helping drive Hallam Medical’s success throughout the years. Supporting Hallam’s Key Stakeholders, Clients and Clinicians with delivering creative and innovative staffing solutions. Neil’s extensive knowledge of Advanced Practitioners in the Healthcare Market underpins his proven track record of developing the Advanced Practitioner role into new services, including the set up and implementation of Home Visiting Services, New Urgent Care Centres and Admission Avoidance Services.

Simon Ratcliffe

Non-Executive Director
Simon Ratcliffe is an experienced finance professional with over 30 years’ experience gained in the pharmaceutical, technology and service sectors. He has held senior management positions in both multinationals and entrepreneurial owner managed businesses, including seven years living and working in mainland Europe and Asia. With experience of numerous company transactions including mergers, acquisitions, disposals and fund raises, Simon brings a wealth of commercial acumen to the team in his role as Non-Executive Director.

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